Customised telephony services
Think of what custom telephone services you want
and we will build it for you on our IVR platform!
Customized telephony solutions
As a Belfabriek customer, you will have access to many useful telephony functions. This allows your telephone number to grow with your organisation. For most Belfabriek customers, the standard functions are sufficient, but
of course every organisation is unique. Thanks to our IVR system, we can
build custom functions for everyone.
In this way we also help many organizations that have started building telephony platforms such as Twillio themselves, but ultimately get stuck,
or find the maintenance too much (or the sky-high prices for support).
Custom IVR solutions
If you are missing a feature, Belfabriek can tailor it for you.
Our programming team has already built several unique features
for customers on our IVR platform.
There are no limits to what an IVR system can do: it is much more flexible and comprehensive than a telephone exchange. If you think of it, we will pre-program it for you at a competitive rate.
Examples of custom numbers:
The possibilities are endless.
Think of what custom telephone services you want and we
will build it for you on our IVR platform!
Hear balance
In addition to viewing their bank balance online, it is also useful if customers can listen to their bank balance by telephone via the bank's service number and a secure system.
Automated call system
An automated call system allows you
to quickly reach multiple people simultaneously, ensuring the right people
are available during emergencies.
Order by phone
Let your customers buy your products
or services 24 hours a day, 7 days a week.
With a unique customer code and article codes, they can place orders by phone.
Self-service credit card activation
By cleverly combining a telephone number with an IVR system linked
to a database, customers of a credit card company can activate
their credit card themselves, day and night.
Submit meter readings
How much energy have you used this year? Meter readers no longer need to ask, as you can now input your meter reading directly via phone, thanks to the link between your service number and the company's database.
Send additional info via SMS
Many of our customers' core business involves providing information
by phone, but callers often appreciate written confirmation.
Sending an SMS with confirmation or additional information post-call
is simple with a link between your database and our platform.
Incident hotline
Incidents can occur, and callers typically want to know if you're aware
of the issue and if it's being addressed. An automated incident line
is a good solution, allowing callers to leave a message once and choose whether to hang up or speak to an employee after listening.
Activate your feature today!
For a fixed monthly fee, you have many functions at Belfabriek.
The custom telephony is just one of them, but it is a very powerful one. If it happens that all your employees are busy, you really cannot do without this functionality. With a Belfabriek subscription, you can activate the custom telephony at any time via the dashboard!
Creation greeting texts, voicemail and phone menu texts
Enter your text below, press play and listen to the result with our SpeechBot!