Your business phone number exactly the way you want it
Register your phone number with Belfabriek and you will have full control over it thanks to our convenient apps and features.
You will have real-time access to key statistics and adjust all settings with one click. Anywhere, anytime.
With our generous feature package, you get more features that other providers and startups can offer. We can completely customize each song for you and have multiple apps.
Equally important are the freedom and control you have thanks to these apps. You are never stuck with one environment and you can always grow and expand. Our solution works with apps, desktop devices and on your cell phone.
Included features:
Register your phone number with Belfabriek and you get full control over it thanks to our handy apps and features.
You'll have real-time access to key statistics and adjust all settings with one click. Anywhere, anytime.
With our generous feature package, you get more features compared to other providers. We can fully customize each number for you and have multiple apps.
Equally important are the freedom and control you have thanks to these apps. You are never stuck with one environment and you can always grow and expand. Our solution works with apps, desktop devices and on your cell phone.
Call filter
Are there callers you would rather not allow to call a particular number, for whatever reason? You can easily block them with the call filter feature.
Call overflow handling
An enormously successful marketing campaign? Free publicity in national media? A successful Google Ads campaign? Commendable reviews on a comparison site? No problem!
Call recording
"This call may be recorded to ensure the quality of our service." Those calling a business number regularly hear a similar announcement. Chances are that these numbers are hosted by Belfabriek.
Call statistics
You have a business phone number so that your customers can reach you easily. You want to talk to more callers and serve them better. But how do you know if you are achieving your goals? Measuring is knowing.
Caller queue
There will be times when you have more callers than staff available on the phone. These types of call peaks are easily managed with call queue, a great feature available to every customer at Belfabriek.
Central Branch Phone Number
Our IVR platform can distribute hundreds of simultaneous calls across all your branches in one or more areas.
Change destination
Callers are routed to all your phones: landline, mobile, VOIP or traditional. You can change this destination whenever and as often as you like.
Direct forward
Your phone number is a virtual number. This means that every incoming call is forwarded to an extension. This can be a landline or mobile phone.
International telephony
Deliver calls domestically or to other countries? No problem!
Phone menu
Your customers would prefer to have someone on the line asap. Not every colleague knows how to answer every question. With a phone menu, you put callers through to the right person as quick as possible.
SMS sending tool
For short messages to your customers SMS are an excellent medium. But how do you send them to large groups? The SMS tool from the Belfabriek is a real godsend.
Statistics by e-mail
Your daily, weekly or monthly call statistics overview conveniently in the mail. Included with your telephone number, of course.
Text to Speech Assistant✨
Do you want a welcome message on your number? Are you not a fan of your own voice? And is hiring a professional voice actor just a bit too expensive for you?
VIP Whitelist
Do you want to grant access to your business telephone number only to a certain group of contacts? With a VIP whitelist you ensure that the lines remain free for whom your telephone number is intended.
Voicemail
Never miss a call when all your colleagues are busy or you are temporarily unavailable.
Webhook
Flexible switching of extensions via your own website using a webhook
Welcome message
“Thank you for calling…” is usually the first thing you hear when you call a professional company.
Whisper
Many entrepreneurs have multiple numbers for multiple purposes or web shops. In such a case, it is useful to know at the beginning of a conversation which telephone number is being called!
