Direct forward
Your business number is a virtual number. This means that every incoming call is forwarded to another extension. This could be a landline, a mobile phone or a call centre in another country. As the owner of the business number, you decide where callers go.
Flexible call forwarding for optimal availability!
Call forwarding is one of the most popular features on our platform, used by small and large businesses alike.
Its simplicity and convenience makes it easy for start-ups to get started, with the option to add more options later. In the start-up phase, we switch to your mobile phone first. If you decide you want a landline at a later date, we will add it to your call plan. This allows us to program the most advanced phone switches based on different phones. So you always have flexibility when it comes to call forwarding.
We also do a lot of call forwarding for large organisations. We forward central numbers to employees' home phones or to different call centres. So organisations can have 1 central emergency or help number and forward it to whoever is on the phone at any given time. In fact, you could say that call forwarding is the basic function of our telephony platform.
With every incoming call, our VoIP platform asks itself: who should I transfer to? On what basis should I forward? Can I transfer? Should I transfer?
If you can answer these questions for your own organisation, we can create the perfect solution for you. We've been doing this since 2000, almost 23 years now, and we still love it.
The benefits
You want maximum control over your business number
With call forwarding you can ensure that callers are always directed to the correct extension.
Reachable anywhere
Wherever you are, our apps allow you to change your number forwarding easily and instantly. So callers are always redirected correctly.
Moves with you
Because your business number is no longer a physical line and you control where you can be reached with direct call forwarding, you can keep your current phone number when you move house.
Grows with you
Your business can grow with confidence. You can easily and quickly upgrade your number and create new call forwarding options to handle more callers.
Optimal customer contact
Better service means more sales. By connecting callers correctly and quickly, you provide the best customer experience.
Register your phone number today !
Direct call forwarding is the quickest and easiest way to get started with your phone number. And if you later want to use one of the many extra features that Belfabriek offers, you can do so at any time. If you want maximum control over your telephone availability, Belfabriek is the ideal partner.
No number yet? Register online today! Or read more about fixed or mobile first if you are looking for a solution specifically for call forwarding to your mobile phone!
Frequently asked questions:
Yes, you can always forward calls to a different phone number. This way you can be sure that a call always reaches the right person and create your own virtual call centre.
Yes, you can. We can reprogram your landline in the call plan and forward it to another landline. The possibilities are endless.
No, everything happens automatically. However, if you know that you will not be available to transfer a call, it is useful to mark yourself as unavailable on your team page. You can also set the number of rings before the call is transferred to someone else.
Yes, you can take a second number and use it for Google ads only. This way you know exactly how many calls come in through ads and other channels!
If by landline you mean your office location, yes! We can forward calls anywhere, including your landline or regular phone.
Yes, this is often done. This way you can keep your mobile private and have another phone number for business.
Yes you can, but of course you cannot forward to anyone who has not given you permission to do so.
