Call overflow handling
A hugely successful marketing campaign?
A Google Ads campaign that scores well? No problem!
Сrowd management functionality
There are many reasons why incoming phone calls can suddenly spike.
While that is of course good news – the more people who find your business, the better – it is essential that all those callers are helped properly. But how?
A traditional telephone exchange is not the solution. After all, it always has
a limited capacity. At Belfabriek, that problem does not arise. If it suddenly becomes busier, calls simply continue to come in. That is the advantage of our cloud service and the direct interconnection with various telephone networks. In addition, we can optimally distribute the traffic and 'prick' functionalities
in no time, such as a queue or routing to another branch or a call center.
Benefits
What would you rather hear when you call a number: a friendly message that puts you
as the caller in a queue or a busy signal?
Guaranteed reception, even during peak periods
Although our basic capacity is enormous, situations can arise where
the network is 'full'. But even with thousands of telephone calls, we can handle this for you. In the vast majority of cases - also with national promotions of large organizations - our standard telephony solutions
are perfectly adequate. So let that crowd come!
Busier, but not more expensive
That option, and many other useful facilities – are included
in the Belfabriek subscription. So do you want your number to always have sufficient incoming capacity and do you want to route calls flexibly
and/or handle them via a queue during busy periods?
The Belfabriek is happy to handle the busy times for you!
Activate your feature today!
For a fixed monthly fee, you have many functions at Belfabriek.
The peak traffic management is just one of them, but it is a very powerful one. If it happens that all your employees are busy, you really cannot do without this functionality.
With a Belfabriek subscription, you can activate the peak traffic management
at any time via the dashboard!
Creation greeting texts, voicemail and phone menu texts
Enter your text below, press play and listen to the result with our SpeechBot!