Belfabriek Support
Getting started with call statistics
Optimizing your service number
My Belfabriek
- Activating a postcode routing
- Activating a queue
- Choosing a good voice for my welcome text
- Activating a Pre-announcement tone
- Activating a drop-down menu
- Activating a welcome text
- Activating an area code routing
- Activating a closed notification
- See statistics percentages of calls by time or origin
- Activating a Virtual Call Centre on my number
- Setting a different final destination for holidays
- Changing the phone number to which my service number transfers
- Activating a voice2e-mail (Digital answering machine)
Frequently asked questions
- Is voicemail possible?
- I would like to have a welcome text.
- When I am busy, callers get a busy tone, can there be a queue on?
- How does a service number work?
- What rates does Belfabriek charge?
- Can I also request a number abroad from the Belfabriek?
- How does the ordering procedure work?
- What is included in the subscription?
- I would like to hear if a call comes in through my service number.
- Can you also deliver calls abroad ?
- I want to answer the phone with several flexible employees, what is possible for this?
- What happens if I can't take a call?
- We are a national organisation with multiple branches, can you distribute call traffic?
- I would like the phone to ring at another location if I don't answer it
- I want to handle incoming calls differently on different days and times
- Can you also route service numbers to my mobile phone ?
Solutions
Belfabriek app for telecom administrators
Belfabriek app for employees
Documents
